Travel Crochet AU — Terms of Service
Last updated: 8 August 2025
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1. Overview
Travel Crochet AU is an Australian-based small business that offers handmade crochet items,
digital patterns, and crochet-themed goods. All products are crafted or curated with care, and digital
items are available for instant download.
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2. Eligibility
By purchasing from or using this website, you confirm that you are at least 18 years old or have
parental/guardian consent.
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3. Products and Services
We offer:
- Handmade crochet items (e.g., plushies, toys, accessories)
- Digital crochet patterns (PDF downloads)
- Occasionally, custom commissions (by prior arrangement only)
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4. Orders and Payment
All prices are in AUD unless otherwise stated. Payments are processed securely via Stripe, PayPal,
or other integrated services. Once an order is placed and paid for, you’ll receive a confirmation
email.
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5. Digital Downloads
Digital crochet patterns are available instantly after payment. These files are for personal use only
and must not be resold, shared, or redistributed.
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6. Intellectual Property
All designs, products, images, and content on this website are the property of Travel Crochet AU
unless otherwise credited. You may not copy, reproduce, or sell our products or designs without
written permission.
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7. Shipping & Delivery
We ship within Australia and to select international locations. Shipping times vary depending on
your location and chosen shipping method. We are not responsible for postal delays or lost
packages once dispatched.
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8. Custom Orders
We may accept custom crochet commissions on a case-by-case basis. Full payment is required
before production begins. Turnaround time and details will be discussed and agreed upon via
email.
Refund Policy
Digital Products (PDF Patterns)
Due to the nature of digital files, we do not offer refunds or exchanges on digital crochet patterns
once the file has been downloaded or accessed. Please ensure you read the product description
carefully before purchase. If you have any issues accessing the file, contact us at
travelcrochetau@gmail.com.
Handmade Items
We take great care to ensure quality. If your item arrives damaged or not as described, please
contact us within 7 days of delivery. We may offer a replacement, store credit, or refund depending
on the issue.
We do not accept returns for:
- Change of mind
- Custom orders
- Items used or not in original condition
To request a return (if applicable):
- Email: travelcrochetau@gmail.com
- Include your order number and reason for return
- Items must be returned within 14 days of approval, at your cost
Cancellations
You may cancel an order before it has been shipped (handmade items) or before download (digital
patterns). Once shipped or downloaded, the sale is final.
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Contact Us
If you have any questions about these terms or your order, reach out at:
â– travelcrochetau@gmail.com
â– www.travelcrochetau.com